Privacy Policy

Effective Date: January 1, 2026

1. Introduction

Welcome to crewpicnicbreez.com, operated by Heritage Structure Care Ltd. We are committed to protecting your privacy and ensuring that your personal data is handled safely, responsibly, and in compliance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and equivalent international standards where applicable.

2. Data Collection

We collect personal information primarily when you choose to interact with us through our website. The types of personal data we may collect include:

• Contact Form Data: Name, email address, building type, service requirements, and the contents of your message.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, and operating system information, collected automatically via cookies.
• Usage Data: Information about how you use our website, pages visited, and interaction paths.

3. Processing Purposes

Your data is processed for the following purposes:

• To respond to your inquiries submitted via our contact form.
• To provide you with information regarding building maintenance, stone masonry, and restoration planning.
• To improve and optimize our website content and functionality.
• To ensure the security of our web infrastructure.

4. Cookies and Analytics

We utilize cookies to enhance user experience and analyze site traffic. Essential cookies are strictly necessary for the website to function (such as saving your cookie preferences). Non-essential analytics cookies are only set if you provide explicit consent via our cookie banner. Please see our Cookie Policy for detailed information.

5. Third-Party Processors & International Transfers

We do not sell your personal data. We may share your data with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users (e.g., website hosting providers, analytics services). These processors are bound by strict confidentiality agreements. If data is transferred outside the UK or European Economic Area (EEA), we ensure appropriate safeguards are in place.

6. Data Retention and Security

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Contact form submissions are typically retained for 24 months. We implement appropriate technical and organizational measures to secure your data against unauthorized access, loss, or alteration.

7. Your Privacy Rights

Depending on your location (such as under GDPR or CCPA/CPRA where applicable), you have the right to:

• Request access to your personal data.
• Request correction of inaccurate data.
• Request erasure of your personal data ("right to be forgotten").
• Object to the processing of your data.
• Request the restriction of processing your data.
• Request data portability.

8. Privacy Contact & Request Procedure

If you wish to exercise any of these rights, or if you have any questions regarding this Privacy Policy, please contact our Data Protection Officer at:

Email: [email protected]

Address: Heritage Structure Care Ltd., 14 St Jude’s Square, Cathedral Quarter, Lincoln, LN2 1QZ, United Kingdom.

We aim to respond to all legitimate requests within one calendar month.